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Frequently Asked Questions
About our contact lenses
Yes, you need your eye care professional's prescription to buy contact lenses at your pharmacy. You need to know your prescription beforehand.
The most important thing is to know your prescription and the type of contact lenses you usually use, as indicated by your vision care professional.
Contact lenses should always be used according to the schedule and parameters recommended for your eyes.
At OpticVue, you will find replacement contact lenses, available in pharmacies and online, so you can continue using your usual contact lenses comfortably.
HydroPlus are designed to provide daily hydration and comfort in dry environments or in front of screens.
HighOxygen, on the other hand, allow more oxygen to reach the eye, making them ideal for users who wear contact lenses for many hours straight.
During the purchase, you can select the prescription separately for each eye. You just have to choose "right eye", select the prescription and add it to the cart, and then "left eye", add the corresponding prescription and add it to the cart.
If both eyes have the same prescription, you can order a single pack.
Our HydroPlus contact lenses are made from a hydrogel containing 58% water and 42% etafilcon. Our HighOxygen lenses, on the other hand, are made from a silicone hydrogel containing 50% water and 50% toufilcon. Both comply with European regulations.
Yes. Both our HydroPlus and HighOxygen ranges are designed for users with dry or sensitive eyes.
The HydroPlus range uses moisture-retaining materials, and the HighOxygen range allows for better oxygenation.
Here we explain the most common terms in a contact lens prescription:
- OD : right eye
- OS : left eye
- SPH (Sphere) : your vision prescription (positive if you are farsighted, negative if you are nearsighted)
- CYL (Cylinder) : astigmatism correction
- AXIS (Axis) : orientation of astigmatism (from 0 to 180°)
- ADD : necessary if you need progressive or multifocal lenses
- BC (Base Curve) : curvature of the lens (usually between 8.0 and 10.0)
- DIA (Diameter) : size of the lens in mm (usually between 13–15 mm)
We currently offer spherical monofocal contact lenses for myopia or hyperopia, ranging from +4.00 to -7.00.
We do not have toric (for astigmatism) or multifocal lenses.
If you experience discomfort, redness, or blurred vision, remove your contact lenses immediately and check that they are properly inserted and in good condition.
If discomfort persists, discontinue use and contact your optometrist.
Remember: good hygiene and proper use are key to avoiding discomfort.
Yes. OpticVue offers professional support to answer questions about its products, for both users and pharmacies.
OpticVue provides users with an optician-optometrist to answer any questions related to the use of contact lenses.
- Email: opticotecnico@opticvue.es
- WhatsApp: +34 674 10 67 13
- Opening hours: Mon-Fri from 9:00 to 17:00
Yes, contact lenses expire. The expiration date appears on
the packaging and should always be respected. It is not advisable to use expired contact lenses,
even if the blister pack is sealed or appears to be in good condition.
In addition to the expiration date, you should also respect the
usage duration indicated by the product once opened. A daily contact lens
should not be reused, and a monthly contact lens should not be used for longer
than recommended.
The prescription on contact lenses indicates the power needed to correct vision. It usually appears on the box as SPH, PWR, or power. For myopia, it typically appears with a negative sign.
It's not advisable to assume that your glasses prescription always exactly matches your contact lens prescription, as contact lenses are placed directly on the eye. If you have any doubts about your prescription, it's best to consult a professional.
BC stands for base curve and refers to the curvature of the contact lens. It is one of the parameters that may appear on your contact lens box.
The base curve helps identify how the contact lens fits the eye. Before buying contact lenses online, check this information on your current contact lenses and do not change it without professional guidance if you have doubts.
The base curve of contact lenses indicates the curvature of the
contact lens. It usually appears as BC on the packaging and is important
for fitting the contact lens.
Although many contact lenses have similar measurements, it's not advisable to ignore this parameter. If you don't know what base curve you use or have
doubts about which product to choose, it's recommended to consult a
professional.
CYL means cylinder and is a parameter related to the correction of astigmatism. It does not appear on all contact lenses, because not all contact lenses are designed to correct astigmatism.
If your current contact lenses include CYL, AXIS or AX, carefully check what type of product you need before buying. Not all contact lenses correct the same visual needs.
AX or AXIS means axis and is a parameter related to astigmatism. It usually appears next to the CYL value in contact lenses designed for this type of correction.
If your current box shows values such as CYL and AX, it is important to choose a product compatible with these parameters. If you have doubts, it is advisable to seek professional guidance before purchasing.
The contact lens solution you need depends on the type of
contact lenses you use. If you wear monthly or reusable contact lenses,
you need a suitable solution to clean, rinse, store, and maintain the
lenses between uses.
In many cases, an all-in-one solution is used, a type of
contact lens solution that allows you to perform various maintenance steps with
a single product. Always check that the solution is compatible with your
contact lenses.
Contact lens solution is used to clean, rinse,
store, and maintain reusable contact lenses. It is an essential part
of your routine if you wear monthly lenses or other models that are not
disposed of after each use.
It should not be replaced by water or homemade solutions. Contact
lenses require specific products for their correct maintenance.
No. You should not use water to store, clean, or rinse contact lenses. Contact lenses require specific products for their maintenance, and water does not fulfill that function.
If you don't have contact lens solution, do not improvise with water or homemade solutions. The safest option is always to use a suitable solution for reusable contact lenses.
If you notice dry eyes while wearing contact lenses, first check your wearing
hours, environment, screen time, and cleaning routine. Dryness can be caused
by many factors, such as air conditioning, heating, screens, or prolonged use.
If dryness persists, there is significant discomfort, red eyes, or blurred
vision, the most prudent course of action is to remove the contact lenses and
consult a professional. It is not advisable to force their use if you experience
persistent discomfort.
If you have red eyes while wearing contact lenses, remove them if the discomfort continues and avoid using them again until you know what's happening. Redness can be due to dryness, irritation, poor hygiene, a damaged contact lens, or wearing them for too long.
If the red eye is accompanied by pain, light sensitivity, discharge, or blurred vision, consult a professional as soon as possible.
If a contact lens tears, you should not use it. A torn contact lens
can cause discomfort, irritation, or a foreign body sensation in the eye.
Carefully remove it and replace it with a new one. If you think
a fragment has remained in your eye or you experience discomfort after
removing it, consult a professional.
If a contact lens gets stuck to your eye, do not pull it out forcefully. Blink several times and use contact lens-compatible drops if you have them. Then, try to remove it carefully with clean hands.
If you cannot remove it, feel pain, or your eye is very red, it is advisable to see a professional to avoid damaging the ocular surface.
A contact lens cannot get lost behind the eye, but it can slip under the eyelid and become uncomfortable. The first thing to do is wash your hands thoroughly, blink, and look in different directions to try and locate it.
If you can't remove it, or if you experience pain, irritation, or redness, consult a professional. Do not rub your eye forcefully.
If a contact lens dries out when it's not in your eye, it's not advisable to
reuse it without following the manufacturer's instructions. It may have
deformed, been damaged, or become contaminated.
If in doubt, the safest option is to discard it and use a
new contact lens. Do not attempt to rehydrate it with water or homemade solutions.
It is not advisable to wear contact lenses in the swimming pool,
especially if they might come into contact with the water. Pool water is not
suitable for contact lenses and can increase the risk of discomfort
or eye problems.
If you are going to swim, the safest thing to do is to avoid contact between
your contact lenses and water and to follow a professional's recommendations.
You can wear contact lenses at the beach, but you should be careful with water, sand, wind, and dirty hands. Avoid getting contact lenses in contact with seawater and do not handle them without washing your hands thoroughly.
If you experience discomfort, sand in your eye, redness, or blurred vision, carefully remove your contact lenses and consult a professional if the discomfort does not improve.
There is no one-size-fits-all option. Glasses can be more comfortable for resting, being at home, or avoiding touching your eyes. Contact lenses can offer more freedom of movement, a wide field of vision, and comfort in activities such as sports, driving, or outdoor plans.
Many people combine glasses and contact lenses depending on the time of day. The choice depends on your prescription, your routine, and your comfort.
Yes, many people combine glasses and contact lenses. You can wear contact lenses during the day and glasses at home, or wear contact lenses and put on sunglasses over them when you go outside.
There are also people who use reading glasses as temporary support for close-up vision while wearing contact lenses. If you have questions about compatibility or prescription, it is advisable to consult a professional.
Glasses
Reading glasses are designed to help with near vision
tasks, such as reading, using a mobile phone, working with screens,
consulting labels, or performing activities that require close-up vision.
At OpticVue, you can find Nordic Vision reading glasses,
a comfortable and practical selection to complement your daily visual routine.
Presbyopia glasses are designed for people with tired
eyes or difficulty focusing up close. They are used for tasks such as
reading, looking at a mobile phone, working with screens, or consulting small texts.
Nordic Vision presbyopia glasses available at OpticVue
include a blue light filter, anti-reflective coating, scratch protection, and
hydrophobic coating.
They are often used as very similar terms. "Presbyopia glasses" refers to the vision problem of presbyopia, while "reading glasses" describes one of their main uses: reading or seeing close up.
Therefore, the same pair of glasses can be searched for as reading glasses, presbyopia glasses, or glasses for tired eyes.
Reading glasses are designed to help you see up close when presbyopia appears. They are commonly used for reading, working with screens, looking at your phone, or checking labels.
Presbyopia is common with age and can make focusing on nearby objects more difficult. If you have doubts about the prescription you need, consult a professional.
Blue light filter glasses are glasses that incorporate a filter designed to reduce some of the blue light emitted by screens and other artificial light sources.
In the case of Nordic Vision reading glasses available at OpticVue, the blue light filter is combined with magnification for near vision, anti-reflective treatment, scratch protection, and a hydrophobic coating.
Blue light filter reading glasses are designed to aid in close-up vision tasks and provide comfort when using screens. They can be used for reading, working on a computer, checking your phone, or performing close-up tasks.
They are a practical option for people who need support with close-up vision and spend time in front of digital devices.
Polarized glasses are sunglasses with lenses designed
to reduce annoying glare outdoors. They can be useful when
driving, going to the beach, traveling, or spending time in brightly lit areas.
Nordic Vision sunglasses available at OpticVue
feature polarized lenses and UV400 protection.
Regular sunglasses reduce the intensity of light.
Polarized sunglasses also help filter reflections produced by
surfaces such as water, asphalt, sand, or glass.
Therefore, polarized sunglasses can be
especially comfortable for driving, going to the beach, or being outdoors in
bright light.
You can buy sunglasses online at OpticVue from the Nordic Vision
selection. You will find models with UV400 protection and polarized lenses,
designed for driving, beach, travel, and daily use.
The glasses are from Nordic Vision and are available at
OpticVue as an addition to a complete vision routine.
To choose men's sunglasses, it is advisable to consider comfort, frame
shape, style, UV400 protection, and whether the lenses are polarized.
At OpticVue, you can find Nordic Vision men's sunglasses, with models
designed for daily use, driving, travel, beach, and outdoor activities.
To choose women's sunglasses, it is important to consider the
frame shape, style, comfort, UV400 protection, and lens type.
At OpticVue, you can find Nordic Vision women's sunglasses, with polarized
models designed for sunny days, driving, the beach, travel, and daily use.
Yes. Many people wear contact lenses and put sunglasses on top when they go outside.
This is a common combination for driving, walking, traveling, going to the beach, or protecting your eyes on sunny days.
Sunglasses do not replace contact lenses if you need vision correction, but they can complement your routine when you already wear contact lenses.
Orders
We're currently only delivering in Europe, but stay tuned for updates.
You will receive your order within 24 to 72 business hours after it leaves our warehouse. We will send you an email with the tracking number so you can always see where your order is.
We are here to help you. Email us at info@opticvue.es, call us at
+34 661 417 622 or use the contact form on our website.